Dear BitradeX users worldwide,

Thank you for your continued trust, support, and patience with BitradeX.

Recently, some of BitradeX's hot wallets were subject to an external security attack, resulting in asset losses of a certain scale. Following the incident, the platform immediately activated its highest-level security emergency response and suspended operations involving certain affected assets to prevent the risk from escalating further.

From 28/07 to 08/08, we conducted a comprehensive review of the affected assets, the platform's reserves, and the overall fund structure, while actively seeking solutions both inside and outside the company. After multiple rounds of asset inventory, fund allocation, and solution assessment, we completed confirmation of the overall asset situation at this stage and are progressively working to restore stable platform operations.

Due to the asset losses caused by this security incident, the platform's remaining reserve funds at this stage cannot cover the settlement of all existing assets in a single payment. To protect users' interests as much as possible while ensuring that the platform can continue to operate stably, we decided to gradually complete the arrangements for the relevant existing assets through a staged release mechanism and officially launched the “Global Partner Program 2.0.”

For existing users covered by the program, the platform will establish a continuous and clearly defined asset release mechanism, while also opening channels for accelerated release through benefit activation and ecosystem contributions.

Assets that have already been released may be withdrawn, exchanged, and reinvested in accordance with the platform's rules; assets from new user deposits, new investments, and newly joined users will operate independently under the platform's current rules.

We understand that any asset security incident can affect users' confidence. Therefore, avoiding a recurrence is more important than resolving short-term problems. Effective immediately, BitradeX will further upgrade its asset security architecture, continuously reduce its hot-wallet asset exposure, prioritize the use of cold wallets and other higher-security storage and management mechanisms for core users' assets, and further improve wallet permissions, security audits, and risk isolation systems.

This is not an easy decision, but under the current circumstances, we believe it is the most responsible solution for users, the platform, and the long-term development of the global community. The detailed rules, asset release arrangements, and operating guidelines for Global Partner Program 2.0 will be announced through official channels in due course. Thank you to every user for your understanding and patience during this special period.